I am not receiving the emails from Cardlay, what do I do?

If you are not receiving the emails from Cardlay, it is usually because they end in the Spam Folder.

Therefore we advise: 

1. Check Your Spam Folder: To ensure you don't miss any critical messages, we recommend checking your spam folder periodically. If you find any Cardlay emails in the spam folder, mark them as "Not Spam" or move them to your inbox to whitelist our address.

2. Whitelist [e-mail]: To guarantee that you receive our communications directly to your inbox, consider adding the email address "[e-mail]" to your email whitelist or contact list. This action informs your email provider that you trust communications from Cardlay, preventing them from being mistakenly marked as spam.

3. Stay Informed: Periodically, check our official website or contact our customer support for any updates or announcements. We strive to keep you informed about the latest features, enhancements, and security measures.

If you have any questions or need further assistance, please don't hesitate to reach out to our dedicated support team at [e-mail].